We know this time of great uncertainty is having a huge impact on all our lives, and we want to let you know we are doing all we can to help our customers.
We are continually monitoring the guidelines and advice provided by the UK Government and Public Health England and we are committed to making the right decisions for our customers. We have been experiencing higher order volumes later on in the afternoon/evening and we are trying to process all our orders as quickly as possible to meet our service standards. To help us with this process and to ensure you continue to receive your order the next day, we would request that our customers place their order as early as possible and not wait until the end of the day.
We appreciate your support and patience in this challenging time and wish you, your families and colleagues well – stay safe.