We judge ourselves against four benchmarks:


Our products are of the highest quality and our standards set to achieving 100% compliance. Linking all key procedures and making sure we achieve the highest standards whilst remaining complaint with all relevant regulatory guidelines and requirements which are governed by our comprehensive Pharmaceutical Quality Management System (PQMS).

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“We have been using IPS Pharma for a little over a year now and have found the level of service, quality of products and customer care to be impeccable.”
The Village Pharmacy


We listen to our customers, adapt to their needs and go the extra mile to deliver on our commitments. Our online portal is open 24/7, where you can initiate repeat orders with a single click. Our phone lines are manned until 8pm UK time.

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We update our drug tariff calculator within a day of each monthly review

“Prices are always excellent. I use IPS to compare prices of non-tariff Specials between suppliers, and IPS would come up cheapest, or close to the cheapest price at all times. This means no eyebrows would be raised by NHS England or the CCG.”
Hodgson Pharmacy


We recognize the importance of trust in our products and in our service. Our aim is to ensure all our clients and stakeholders see us as their trusted partner.

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“I have found the IPS service to be very good and efficient. The staff are very helpful; the paperwork provided is very quick and easy to endorse with the labels provided, so there are no queries and a full payment every time.”
Haydons Pharmacy


We recognize that everyone at IPS has a role to play in the company’s success to ensure we precisely meet patient’s clinical needs.


Temperature Controlled & Validated packaging to ensure all products maintain and arrive within temperature storage requirements.

“Orders always arrive within the agreed time frame, with appropriate packaging and paperwork. With the endorsing guide being on the invoice, I can rest assured staff will always correctly endorse prescription. The certificates of conformity have extra space so you can enter the patient and prescribed details as required.”
Hodgson Pharmacy

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